Responsible Gaming

Gaming Should Be Entertainment

Online pokies should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to gamble legally in New Zealand. If you are under 18, please do not participate in any gambling activities. Gambling operators have a legal obligation to verify your age before accepting your account.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

Self-Help Tools & Controls

Most responsible online gaming operators offer tools to help you maintain control:

Always use these tools to set boundaries that work for your situation.

Support Organisations & Helplines

If you or someone you know needs help with problem gambling, these organisations provide free, confidential support:

New Zealand

International Support Services

If You Need Help

Problem gambling is a serious issue, but recovery is possible. There is no shame in asking for help. If you believe you have a gambling problem, please reach out to one of the support organisations listed above or contact the New Zealand Gambling Helpline on 0800 654 655.

You can also speak with your doctor, counsellor, or a trusted family member about your concerns.

Disclaimer: This information is provided by focus2000.org.nz as part of our commitment to responsible gaming. For more information about gambling laws and regulations in New Zealand, visit the Department of Internal Affairs.